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Returns & Refunds

Returns

If you wish to return your online purchase, you can return the unused item(s) within 30 days after delivery.

Return conditions

The items must be returned undamaged with the labels still attached. All items are checked upon receipt. Items that are visibly worn, damaged, in an unacceptable condition or returned without labels, will not be accepted. The return period is 30 days after delivery. If the order is sent back later, we are forced to return the package to you. For exceptions or remarks concerning the return conditions you should contact our customer service via info@holyandvictorious.com to avoid disappointment.

Exchange

It’s not possible to exchange an item. You can return the order within 14 days after delivery. If you would like to receive another model or a different size you can place a new order in our online store.

Refund

After receiving your return package we will process your return within approx. 5 working days. Holy & Victorious will refund the value of the returned item(s) to the account that was used for the original payment.

Returns from abroad

The shipping costs are for your own expense.
Please bring the package to a local post office. We advise you to send the package with a track&trade code.
The address:

Holy & Victorious Storage
Ko Suurhofflaan 7
3119 VE SCHIEDAM
THE NETHERLANDS

You will receive a proof of shipment upon delivery. Keep this safe until your return has been processed.